RxSmile Reviews
RxSmile Frisco Orthodontics - Dr. Greg Greenberg & Dr. Jan Ortiz review summary
5on BirdEye,Aug 25, 2026
Jamie
Absolutely loved coming here and seeing all the girls!! Especially Tuscany, Deja, and Holly. They made me feel so comfortable and had me laughing the whole time. I'm going to miss them so much. Made my smile perfect and would recommend this place 100 times over!
5on Google,Aug 25, 2026
kai
Mira was amazing and super kind to us and she was very energetic.
5on BirdEye,Aug 24, 2026
Ryleigh
Amazing! Every time I come in everyone is always so kind. Th doctors always know and remember you. I never seems like a chore to come to the orthodontist!
5on Google,Aug 24, 2026
Deepak
This place is not your typical dental office—it is truly extraordinary. Both Dr. Greg Greenberg and Dr. Jan Ortiz are amazing doctors, and the level of care they provide really stands out. I especially want to thank Holly for taking such wonderful care of my son. She was incredibly patient, kind, and understanding. Even though we were coming back for the same issue, she welcomed us warmly and made us feel completely comfortable rather than making us feel like an inconvenience. Her patience and compassion with my son meant so much to us. It is rare to find a dental office where you feel this genuinely cared for. We are extremely grateful to the entire team, and especially to Holly, Mira, Dr. Greenberg, and Dr. Ortiz. Highly recommend them!
5on Google,Aug 21, 2026
Erick
I visited RxSmile in Frisco for a teeth whitening appointment. Katie was the technician who performed the procedure on me. Her professionalism and experience made this first time whitening treatment such a pleasant experience with clear expectations and better than expected results. Looking forward to my next whitening appointment. Highly recommend RxSmile and Katie for your improved smile.
5on Google,Aug 20, 2026
Amber
My experience so far with RXSmile has been incredible! I first contacted RXSmile back in 2025 and was still on the fence about going through with the braces. I was contacted by Mira after sending in my photos for the virtual consultation. I was emailed a short video from Dr. Ortiz and he gave a brief overview of what he would suggest for treatment and an estimate of how long the treatment could be. I then had a scheduled call with Mira where she spent a whopping 30-40 minutes on the phone with me answering ALL the questions I had. She was happy to answer any question I had and felt like she genuinely cared about making me as comfortable with everything as possible. At the time, I wasn’t quite ready to pull the trigger. Fast forward to a few months ago when I finally psyched myself up to getting braces, I messaged Mira and she quickly gave me a response that was just as kind and caring as my first interaction with her. She continued to answer my questions, even if she had maybe already answered them before, and was really able to calm my nerves about getting the braces. I tend to have heightened anxiety regarding dental work and this is the first time I feel like I’m having a genuinely positive experience around my teeth. Mira equipped me with all the knowledge I could possibly ask for and is seriously one of the nicest people I’ve ever met. I’m so excited to continue working with the whole team for the rest of my treatment!!!

Recommendedon Facebook,Aug 19, 2026
Jennae
The absolute best staff and they use the best technique to achieve a perfect smile! Loved every visit!!
5on Google,Aug 18, 2026
Renee
Dr Greg Greenberg and Malaika were super helpful and kind. The consultation we had was very thorough and I was extremely impressed with his knowledge and willingness to explain all of our options. They truly cared about my daughter’s health and what was best for her, not their bottom line. So refreshing! Thank you!
5
on Google,Aug 18, 2026
Avery
I had a phenomenal experience!! The staff was eager to help and extremely welcoming! The doctor was knowledgeable and I did not feel pressured ever and I felt I was heard! Extra shoutout to my girl Malakia Gray for giving me the best birthday ortho visit! Highly recommend 😁
5on Google,Aug 12, 2026
Kim
My daughter has had an amazing experience at RxSmile. Mira was excellent at our initial consultation. She walked us through everything from x-rays, braces, future retainers and insurance coverage. I’m so impressed by RxSmile that I’ve setup a consultation for myself to correct some minor issues. Update: I just had my consultation with Malaika and Dr Greenberg. Again, like with my daughter, it was a great experience. We went over options to correct some minor shift in my teeth over the years and I’ve decided on Invisalign. I’m super excited to start this process with RxSmile!
5on BirdEye,Aug 11, 2026
brina
Katie was so lovely and kind. I'm very grateful for her help! Can not recommend RX Smile enough.
5on Google,Aug 11, 2026
Katie
We can’t say enough good things about everyone at RxSmile! Everyone from the receptionists, to the care coordinators, to the doctors are so kind, friendly, and knowledgeable, especially our clinical coordinator, Holly! We would absolutely recommend RxSmile to anyone looking for an orthodontist!
5on Google,Aug 05, 2026
Ena
We had an amazing experience with Dr. Greenberg and Mira! Mira was so kind, explaining every step of the process and making my daughter feel completely at ease. She even told her, “After this, you’re going to want to smile all the time with those beautiful teeth!” It made the experience so positive and fun. We truly appreciate the wonderful care and highly recommend this office!
5on Google,Aug 04, 2026
Gissela
Mira is so sweet & welcoming! My kiddos haven’t received treatment yet but we’re excited we found this practice!
5on Google,Aug 03, 2026
Amber and Noah
Dr. Greenberg is always fantastic to see. Gentle and effective. Deja was also very helpful at the front. Would 100% recommend
5on Google,Jul 30, 2026
Anne
Special thank you to Holly for her patience and warming reassurance to our 6 yo who was scared to have an appliance.. Everyone was cordial and smiling. Dr. Greenberg was amazing.
5on Google,Jul 27, 2026
Ashley
Mira was so great, she made us feel right at home! We had a consultation and our next steps were explained very clearly. I will definitely go back here for future appointments.
5on Google,Jul 23, 2026
Ellen
We’ve had a wonderful experience at RxSmile! The staff is always friendly, welcoming, and professional. My daughter even got her braces off sooner than we expected, and her smile looks amazing! We’re so happy with the care she received and highly recommend RxSmile.
5on Google,Jul 22, 2026
Katherine “Kathy”
Dr Greg and Malaika are wonderful so far not complaining they understood what exactly I was looking for specifically someone who have been through previous orthodontist experiences. I like that Dr Greg responded fast through my needs and addressed my concerns with positive attitude. I can’t wait to see the results. Thank you
5
on Google,Jul 20, 2026
Gerardo
Definitely the best orthodontists in the area. Malaika was great and the staff made this an overall great experience. Highly recommend.
