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RxSmile Reviews

RxSmile Frisco Orthodontics - Dr. Greg Greenberg & Dr. Jan Ortiz review summary

5  944
4  3
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158 reviews with no rating
5.0

5on Google,Mar 05, 2026

Amanda

Dr. Ortiz and the team at Rx Smiles were absolutely wonderful. Getting my son started with braces felt overwhelming at first, but they made the entire process incredibly easy. Dr. Ortiz took the time to clearly explain everything, from the treatment plan to expected outcomes and time frames, which gave us so much confidence moving forward. Mira was also amazing. She was so helpful, kind, and knowledgeable that I honestly thought she was AI at first! She made sure we understood every step and answered all of our questions with so much patience. Because of how comfortable and confident they made us feel, we didn’t even feel the need to get a second opinion. We knew we were in the right place. I’m so grateful for their care and highly recommend Rx Smiles to anyone considering orthodontic treatment for their kids.


5on BirdEye,Mar 05, 2026

Jessica

Everyone is so well informed and kind. My whole family loves coming!


5on Google,Mar 05, 2026

Beatriz

I am beyond pleased for the care and support provided by the entire team at RX Smiles. From reception to doctor, everyone was such a joy to speak to. Not only was the environment friendly and welcoming great, it was also thorough and professional. They explained everything with empathy and helped me understand what my daughter needs. We’re excited to come back and get the whole family here for dental work!


5on Google,Mar 03, 2026

Jordan

Our family has had a great experience with RxSmile. Dr. Greenberg has been my orthodontist since I had braces years ago, and now my son is a patient as well. It’s reassuring to work with a doctor we’ve known and trusted for so long. The office is organized and welcoming, and Mira was especially helpful during our recent visit—professional, attentive, and easy to work with. We appreciate the consistent care and would recommend RxSmile to anyone looking for an orthodontist.


5on Google,Mar 03, 2026

Sylvia

We are absolutely thrilled with our experience at Rx smile Frisco Orthadontist! From the very first consultation, they have been welcoming, professional, and kind. A special shout out to Mira who has walked us through the entire journey. She is simply amazing. She’s gentle and patient and made sure we understood our options. My son came back from his x-rays and actually said “that was fun.” Who says x-rays are fun? It is a rare to find a team that genuinely cares for kids this much. They have a great compassionate team here. Highly recommend.


5on Google,Mar 03, 2026

Kelly

I had a wonderful experience. Mira and Dr. Ortiz responded to my needs about my permanent retainer and gave me a free consultation, and added new retainer glue for free! They were so kind and explained everything and focused their care on me personally. I highly recommended booking with them!


5on Google,Mar 03, 2026

Michael

Had a great teeth whitening experience @ RxSmile!


5on Google,Mar 02, 2026

Fujiri

My first-ever Google review. This is what excellent service from Mira and Dr. Greenberg will make you do 😊 I felt so comfortable choosing this orthodontic office after reading other people’s reviews, and I’m happy to now share my experience as well. I want to personally thank Mira and Dr. Greenberg for such a wonderful meeting. From day one, this entire process has been exceptional. Their patience and expertise are evident, and they genuinely know what they’re doing. I especially appreciate how considerate they are about their clients’ finances. Meeting in person made the experience even better. Mira made everything feel warm and welcoming, and Dr. Greenberg did the same when he joined the consultation. On my drive home, I found myself smiling and even laughing as I replayed our conversations 😄 The concerns I came in with have been completely addressed, and I’m grateful for the expert advice from Dr. Greenberg and Mira. Thank you again, Mira and Dr. Greenberg. I’m prayerful for a smooth and seamless journey ahead.


5on Google,Feb 28, 2026

Allyson

Great experience and have recommended to several friends in addition to setting up a new patient eval for my child! Always timely, patient, and incredibly knowledgeable. I appreciate Katie & Dr. Greenberg being so helpful with my anxieties over removing the braces more than I can say. Every appointment the team was supportive in my concerns and questions. Each team member made me feel comfortable going above and beyond each visit.


5on Google,Feb 27, 2026

Toni

Dr Greenberg and the entire team are amazing. Consistently provide excellent service. My son is thrilled with his smile!


5on Google,Feb 19, 2026

Kyle

Mira, Katie, and Dr. Greenberg are incredibly professional, almost like they’re artists! As a 54-year-old man, I was a bit nervous about getting braces. The entire staff was so kind and really listened to all my concerns. I truly believe this is the place to go if you need help.


5on Google,Feb 18, 2026

Katie

We love RxSmile! De’jah was so amazing today! The office was running a little behind and we had to be out of there by a specific time so I could get to a work meeting, and she went above and beyond to make sure that they had all hands on deck to get us out on time! I cannot thank the team enough - they are all so friendly and helpful and even more importantly, my daughter is about tod get her braces off and her smile looks beautiful!


5on Google,Feb 18, 2026

Lori

I had a great experience with my 1st visit. Malaika was amazing! She was prompt, professional and very detailed with informing me of my options and treatment plan. Malaika was also very kind. It would be great to have an ortho-hygienist onsite as well, as it would be convenient and a bonus to work with the same staff. I am looking forward to completing my treatment here! ☺️


5on Google,Feb 17, 2026

Bess

Mira is the best. She made everything easy and simple. Great orthodontist office highly recommend


5on Google,Feb 09, 2026

Callea

We had a great experience working with Mira. She was detailed, organized and positive throughout our appointment, making my son feel relaxed and at peace. Thankful she helped us get set up and guide us through our intro into ortho.


5on Google,Feb 05, 2026

Nina

I went in today for a teeth whitening treatment and had the best experience! I loved the atmosphere they have created. Everyone I interacted with from the moment I walked in to my way out the door was very welcoming. Keearah at the front desk was very welcoming and sweet. I was a bit nervous and she eased my nerves and answered all my questions. The woman who did my whitening treatment was very attentive and checked up on me multiple times to make sure I was comfortable. I will definetely be back and I recommend Rx Smiles to anyone looking for a new orthodontist!


5on Google,Feb 05, 2026

Rachel

My teeth are so white after the teeth whitening treatment and the staff was so friendly!


5on Google,Feb 04, 2026

Anthony

Did an amazing job! This was Katie! Awesome!


5on Google,Feb 04, 2026

Karolina

Love the office staff. Saw De’jah. Very knowledgeable and with the great respect. Love Dr Greenberg. Amazing knowledge, amazing with kids.


5on Google,Feb 03, 2026

Gracia

This is the best experience I’ve ever had at an orthodontist before! The staff (especially Tuscany and Malaika) are super sweet and knowledgeable, and the process with them was quick and easy. Highly recommend!! 😊


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